Back to Home

Delivery Policy

Last updated: 7/30/2025

Fast & Reliable Delivery

At Al Nawayath, we are committed to delivering your fashion orders quickly and safely. This policy outlines our delivery procedures, timeframes, and terms.

Delivery Areas

Saudi Arabia (Domestic):

  • All major cities and regions
  • Remote areas (additional charges may apply)
  • Free delivery for orders above SAR 500

International Shipping:

  • GCC countries
  • Middle East and North Africa
  • Other international destinations (contact for availability)
Delivery Timeframes

Standard Delivery

  • Riyadh, Jeddah, Dammam: 1-2 business days
  • Other major cities: 2-3 business days
  • Remote areas: 3-5 business days

Express Delivery

  • Same day (selected areas)
  • Next day delivery available
  • Additional charges apply

Wholesale Orders:

  • Processing time: 2-5 business days
  • Delivery time: 3-7 business days
  • Large orders may require additional time
Shipping Costs

Domestic Shipping (Saudi Arabia)

Standard Delivery:

  • Orders under SAR 500: SAR 25
  • Orders SAR 500+: FREE

Express Delivery:

  • Same day: SAR 50
  • Next day: SAR 35

International Shipping

Shipping costs calculated based on destination, weight, and delivery speed. Contact us for accurate quotes.

Order Processing
  • Orders are processed Monday through Thursday
  • Orders placed after 2:00 PM will be processed the next business day
  • Weekend and holiday orders processed on the next business day
  • You will receive a confirmation email with tracking information
  • Wholesale orders require additional verification time
Delivery Instructions
  • Ensure someone is available to receive the package
  • Valid ID may be required for delivery
  • Packages cannot be left unattended without signature
  • Provide accurate delivery address and contact information
  • Special delivery instructions can be added during checkout
Failed Delivery

If delivery fails due to incorrect address or unavailability:

  • We will attempt delivery up to 3 times
  • Package will be held at local facility for 7 days
  • Customer will be contacted for redelivery arrangement
  • Additional delivery charges may apply for redelivery
  • Unclaimed packages will be returned to Al Nawayath
Contact Delivery Support

For delivery inquiries, tracking, or special arrangements:

Email: info@alnawayath.com

Phone/WhatsApp: +966 547410411

Working Hours: Saturday – Thursday | 9:00 AM to 1:00 PM / 4:00 PM to 8:00 PM